Privacy Policy

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally identify you. This Data Protection Declaration explains which data we collect as well as the purposes we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the Internet (i.e., through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller for the websites www.luxury-charteryachts.com, www.yachtcharter-bookings.com and www.luxury-gulet-charter.com is:

Ilios-Yachting

CEO: Charlotte Günther

Friesenstraße 49

30161 Hannover

Germany

Phone: +49 511 4379216

E-mail: info@luxury-charteryachts.com

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g., names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

General information on the legal basis for the data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, if special categories of data are processed according to Art. 9(1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49(1)(a) GDPR. If you have consented to the storage of cookies or to the access to information in your end device (e.g., via device fingerprinting), the data processing is additionally based on § 25 (1) TDDDG. The consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, if your data is required for the fulfillment of a legal obligation, we process it on the basis of Art. 6(1)(c) GDPR. Furthermore, the data processing may be carried out on the basis of our legitimate interest according to Art. 6(1)(f) GDPR. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this privacy policy.

Information on data transfer to the USA and other non-EU countries

Among other things, we use tools of companies domiciled in the United States or other non-EU countries. If these tools are active, your personal data may be transferred to these countries and may be processed there.

For the United States, the European Commission adopted an adequacy decision on July 10, 2023 (EU-U.S. Data Privacy Framework, “DPF”). Data transfers to U.S. companies that are certified under the DPF are based on this adequacy decision. For transfers to companies that are not certified under the DPF, or to other non-EU countries for which no adequacy decision exists, the transfer is based on the Standard Contractual Clauses of the European Commission or on your explicit consent (Art. 49(1)(a) GDPR).

We must point out that in non-EU countries for which no adequacy decision exists, a data protection level that is comparable to that in the EU cannot be guaranteed. We have no control over the processing activities of authorities in these countries.

Recipients of personal data

In the scope of our business activities, we cooperate with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only disclose personal data to external parties if this is required as part of the fulfillment of a contract, if we are legally obligated to do so (e.g., disclosure of data to tax authorities), if we have a legitimate interest in the disclosure pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the disclosure of this data. When using processors, we only disclose personal data of our customers on the basis of a valid contract on data processing. In the case of joint processing, a joint processing agreement is concluded.

As a charter broker, we forward the data required to process your charter inquiry or booking (e.g., name, contact details, travel dates, crew list) to the respective yacht owner, fleet operator or central agent. This transfer is based on Art. 6(1)(b) GDPR.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occurred prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

IN THE EVENT THAT DATA ARE PROCESSED ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO AT ANY TIME OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA BASED ON GROUNDS ARISING FROM YOUR UNIQUE SITUATION. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS. TO DETERMINE THE LEGAL BASIS, ON WHICH ANY PROCESSING OF DATA IS BASED, PLEASE CONSULT THIS DATA PROTECTION DECLARATION. IF YOU LOG AN OBJECTION, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA, UNLESS WE ARE IN A POSITION TO PRESENT COMPELLING PROTECTION WORTHY GROUNDS FOR THE PROCESSING OF YOUR DATA, THAT OUTWEIGH YOUR INTERESTS, RIGHTS AND FREEDOMS OR IF THE PURPOSE OF THE PROCESSING IS THE CLAIMING, EXERCISING OR DEFENSE OF LEGAL ENTITLEMENTS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED IN ORDER TO ENGAGE IN DIRECT ADVERTISING, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR AFFECTED PERSONAL DATA FOR THE PURPOSES OF SUCH ADVERTISING AT ANY TIME. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS AFFILIATED WITH SUCH DIRECT ADVERTISING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

Information about, rectification and eradication of data

Within the scope of the applicable statutory provisions, you have the right to demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data at any time. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in the following cases:

In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data instead of demanding the eradication of this data.
If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
If you have raised an objection pursuant to Art. 21(1) GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Provision of personal data

The provision of personal data is partly required by law (e.g., tax regulations) or can result from contractual provisions (e.g., information on the contractual partner). To process a charter inquiry or to conclude a charter contract, it is necessary that you provide us with the personal data required for this purpose (e.g., name, contact details, travel dates, crew list). Without this data, we cannot process your inquiry or conclude the contract. You are not obliged to provide personal data in order to merely visit our websites.

Automated decision-making

We do not use automated decision-making or profiling within the meaning of Art. 22 GDPR.

SSL and/or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from “http://” to “https://” and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Hosting (Wix)

Our websites are hosted by Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel (“Wix”). When you visit our websites, Wix processes the data described under “Server log files” as well as the content you enter on the websites. Wix also stores cookies that are required for the display and the security of the websites.

The data may be stored on Wix servers in the EU, Israel and the United States. For Israel, an adequacy decision of the European Commission exists. Transfers to the United States are based on the EU-U.S. Data Privacy Framework and/or the Standard Contractual Clauses of the European Commission.

The use of Wix is based on Art. 6(1)(f) GDPR. We have a legitimate interest in a reliable presentation of our websites. If your consent has been requested, the processing occurs exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG; this consent may be revoked at any time. We have concluded a data processing agreement (DPA) with Wix. For details, please see the privacy policy of Wix: https://www.wix.com/about/privacy

Cookies

Our websites and pages use what the industry refers to as “cookies.” Cookies are small data packages that do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.

Cookies can be issued by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services of third-party companies into websites (e.g., cookies for handling payment services).

Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of these cookies (e.g., the shopping cart function or the display of videos). Other cookies may be used to analyze user behavior or for promotional purposes.

Cookies, which are required for the performance of electronic communication transactions, for the provision of certain functions you want to use (e.g., for the shopping cart function) or those that are necessary for the optimization (required cookies) of the website (e.g., cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6(1)(f) GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of required cookies to ensure the technically error-free and optimized provision of the operator’s services. If your consent to the storage of the cookies and similar recognition technologies has been requested, the processing occurs exclusively on the basis of the consent obtained (Art. 6(1)(a) GDPR and § 25 (1) TDDDG); this consent may be revoked at any time.

You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete-function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.

Which cookies and services are used on this website can be found in this privacy policy.

Cookie consent (Usercentrics for Wix)

Our websites use the consent management tool “Usercentrics for Wix” to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies, and to document this consent in a manner that complies with data protection law. The tool is integrated into the Wix platform. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, in cooperation with Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel.

When you visit our websites, the following personal data are processed, among others: your consent decision(s) or the revocation of your consent, your IP address, information about your browser and your device, and the date and time of your visit. In addition, your consent decision is stored on your device so that it can be attributed to you on later visits. This data remains stored until you ask us to delete it, delete the stored entry yourself, or until the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected.

You can change or revoke your consent at any time with effect for the future via the cookie settings on our websites or by deleting the cookies in your browser.

The consent management tool is used to obtain the legally required consent for the use of cookies. The legal basis is Art. 6(1)(c) GDPR.

Wix Analytics

Our websites use the analytics functions integrated into the Wix platform (“Wix Analytics”). The provider is Wix.com Ltd., 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel. Wix Analytics enables us to measure the reach of our websites. For this purpose, Wix collects, among other things, the number of visitors, the pages viewed, the duration of the visit, the referrer source, the approximate location (country/city), and the device type and browser used. Wix uses cookies and similar technologies for this purpose. We receive this information in the form of statistics and do not use it to personally identify individual visitors.

Analytics cookies are only stored if you have given your consent via the cookie banner. The processing is based on Art. 6(1)(a) GDPR and § 25 (1) TDDDG; this consent may be revoked at any time.

The data may be processed on Wix servers in the EU, Israel and the United States. For details on the data transfer, please see the section “Hosting (Wix)” and the privacy policy of Wix: https://www.wix.com/about/privacy

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

The type and version of browser used
The used operating system
Referrer URL
The hostname of the accessing computer
The time of the server inquiry
The IP address

This data is not merged with other data sources.

This data is recorded on the basis of Art. 6(1)(f) GDPR. The operator of the website has a legitimate interest in the technically error-free depiction and the optimization of the operator’s website. In order to achieve this, server log files must be recorded.

Yacht search and booking system (MMK Booking Manager)

For the yacht search, the display of availability and prices, and the processing of inquiries and bookings, we use the booking system of MMK Systems d.o.o., Green Gold Centar, Radnička cesta 52, 10000 Zagreb, Croatia (“MMK Booking Manager”). If you use the yacht search or submit an inquiry or booking via this system, the data you enter (e.g., name, contact details, travel dates, selected yacht) are transmitted to MMK Booking Manager, processed there and, where necessary to process your inquiry or booking, forwarded to the respective charter company or yacht owner.

The processing of these data is based on Art. 6(1)(b) GDPR (fulfillment of a contract and pre-contractual measures) and, in all other cases, on our legitimate interest in an efficient presentation of our charter offers (Art. 6(1)(f) GDPR).

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will only pass on this information to third parties (e.g., yacht owners, fleet operators or central agents) if this is necessary to handle your inquiry or booking, or if you have given your consent.

The processing of these data is based on Art. 6(1)(b) GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6(1)(f) GDPR) or on your agreement (Art. 6(1)(a) GDPR) if this has been requested; the consent can be revoked at any time.

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g., after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions, in particular retention periods.

Request by e-mail, telephone, or WhatsApp

If you contact us by e-mail, telephone or WhatsApp, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We will only pass on these data to third parties (e.g., yacht owners, fleet operators or central agents) if this is necessary to handle your inquiry or booking, or if you have given your consent.

These data are processed on the basis of Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6(1)(f) GDPR) or on the basis of your consent (Art. 6(1)(a) GDPR) if it has been obtained; the consent can be revoked at any time.

The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g., after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

For communication with our customers and other third parties, we use, among other things, the instant messaging service WhatsApp. The provider is WhatsApp Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. The communication is encrypted end-to-end, which prevents WhatsApp or other third parties from gaining access to the content of the communication. However, WhatsApp has access to metadata created in the course of the communication (e.g., sender, recipient and time). WhatsApp also shares personal data of its users with its parent company Meta Platforms, Inc., which is domiciled in the United States. According to WhatsApp, this transfer is based on the EU-U.S. Data Privacy Framework and the Standard Contractual Clauses of the European Commission.

The use of WhatsApp is based on our legitimate interest in communicating as quickly and effectively as possible with customers, interested parties and other business partners (Art. 6(1)(f) GDPR) and, where your inquiry relates to a contract, on Art. 6(1)(b) GDPR. If your consent has been requested, the processing occurs exclusively on the basis of this consent; it may be revoked at any time. For details, please see the privacy policy of WhatsApp: https://www.whatsapp.com/legal/#privacy-policy

Chat widget (Chaty)

On our websites www.luxury-charteryachts.com and www.yachtcharter-bookings.com, we use the widget “Chaty”. Chaty displays contact buttons through which you can reach us directly via WhatsApp and via a contact form (live chat button). The provider is Poptin Ltd., 18 Jerusalem Blvd, Ashdod 7752311, Israel. For Israel, an adequacy decision of the European Commission exists.

When the widget is loaded, the provider may, according to its own information, process your IP address, information about your browser and operating system, the pages visited, the links clicked, and cookie data. If you click on one of the contact buttons, you will be forwarded to the respective service (e.g., WhatsApp); the privacy information of that service then applies.

If you use the contact form in the Chaty widget, the data you enter there (e.g., name, e-mail address, telephone number and your message) are transmitted to the provider, stored on its servers and forwarded to us so that we can handle your inquiry. The processing of these data is based on Art. 6(1)(b) GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries submitted to us (Art. 6(1)(f) GDPR). The data remain stored until you ask us to delete them or the purpose for storing the data no longer applies; mandatory statutory retention periods remain unaffected.

The use of Chaty is based on our legitimate interest in offering simple and fast contact options (Art. 6(1)(f) GDPR). If your consent has been requested, the processing occurs exclusively on the basis of Art. 6(1)(a) GDPR and § 25 (1) TDDDG; this consent may be revoked at any time. For details, please see the information provided by Chaty: https://chaty.app/gdpr/

Changes to this privacy policy

We reserve the right to adapt this privacy policy so that it always complies with the current legal requirements or to reflect changes to our services in the privacy policy, e.g., when introducing new services. The new privacy policy will then apply to your next visit.

Last updated: October 2026